You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please email All you need to do is send us an email with the subject line "CANCEL".

How long will I receive the refund ?

If your payment finished and the parcel is not shipped out (Order processed within 3-5 business days) , pls contact us to cancel or change your package freely.
Orders can't be canceled once the parcel is shipped out
If choosing the PayPal echeck to pay, it needs 5-7 business days for PayPal to complete the settlement. During this time, if the customer wants to get a refund, pls contact us and we will assist you to complete the refund together. All rights to interpret are reserved by
All refunds will be credited for the original amount paid, discounts on personalized items, except in the case of an incorrect shipment. Once your return has been processed, you will receive a confirmation email.

Please note that it may take an additional 7-14 business days from the date you receive this email for the funds to be available in your account and it may take an additional billing cycle to see the funds on your billing statement.